Privacy Policy | Global LNG

This Privacy Policy describes how Global LNG Sdn Bhd ("Global LNG", "we", "us", or "our") collects, uses, discloses, and protects personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia (Act 709) and its subsidiary legislation. By engaging with our website or services, you acknowledge that you have read and understood this policy.

1. Data Controller

The data controller responsible for your personal data is:

Global LNG Sdn Bhd
Company Registration No: 1108017-X
Unit 8-7, Level 8, Wisma UOA II, No.21, Jalan Pinang, 50450 Kuala Lumpur, Malaysia
Email: info@globallng.energy
Tel: +6 03 9775 9250

2. Personal Data We Collect

We may collect the following categories of personal data:

Identity data: full name, job title, company name
Contact data: email address, telephone number, business address
Enquiry data: the content of messages or enquiries you submit via our contact form or by email
Technical data: IP address, browser type, pages visited, and other standard web analytics data collected via cookies or similar technologies
Transaction data: details of commercial discussions, project briefs, and related correspondence where a business relationship exists or is being established

We do not knowingly collect sensitive personal data as defined under the PDPA (e.g., health information, political opinions, religious beliefs) unless directly relevant and provided voluntarily in the context of a specific engagement.

3. How We Collect Personal Data

We collect personal data through:

The contact form on this website
Direct correspondence by email, telephone, or in-person meetings
Business cards or introductions at industry events
Publicly available professional information (e.g., LinkedIn, company registries)
Cookies and web analytics tools (see Section 8)

4. Purposes of Processing

Under section 6 of the PDPA, personal data must only be processed for purposes notified to the data subject. We process your personal data for the following purposes:

Responding to your enquiries and providing requested information about our services
Establishing, maintaining, and managing business relationships and commercial transactions
Complying with legal, regulatory, and contractual obligations
Conducting due diligence and Know Your Customer (KYC) checks where required
Sending relevant industry updates, service announcements, or event invitations where you have consented or where there is a legitimate business relationship (you may opt out at any time)
Improving our website and understanding how visitors use it
Enforcing our rights and protecting our legitimate business interests

5. Legal Basis for Processing

Under the PDPA, we process personal data on one or more of the following grounds:

Consent: where you have provided explicit consent (e.g., submitting the contact form)
Contractual necessity: where processing is necessary to enter into or perform a contract with you or your organisation
Legal obligation: where processing is required to comply with applicable Malaysian law or regulatory requirements
Legitimate interests: where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests

6. Disclosure of Personal Data

We do not sell, rent, or trade your personal data. We may disclose your personal data to:

Service providers: third-party vendors who assist us in operating our website, managing communications, or processing data — bound by contractual confidentiality obligations
Professional advisers: lawyers, auditors, and consultants where necessary for legal, regulatory, or financial purposes
Regulatory and government authorities: where required by Malaysian law, court order, or lawful regulatory request
Business partners: in the context of specific projects or transactions, where you have been informed and consent is obtained where required

Any cross-border transfer of personal data outside Malaysia is conducted in accordance with section 129 of the PDPA and only to jurisdictions with adequate data protection standards or subject to appropriate contractual safeguards.

7. Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes set out in this policy, or as required by applicable law. General retention guidelines:

Enquiry and contact data: up to 3 years from last contact unless a business relationship continues
Contractual and transaction data: 7 years from the conclusion of the relevant transaction, in accordance with Malaysian statutory requirements
Web analytics data: as configured within our analytics platform, typically 26 months

When personal data is no longer required, it is securely deleted or anonymised.

8. Cookies and Web Analytics

Our website may use cookies and similar tracking technologies to improve user experience and collect aggregated usage statistics. Types of cookies used:

Strictly necessary cookies: required for the website to function — no consent required
Analytics cookies: used to understand how visitors interact with the site (e.g., pages visited, time spent) — anonymised where possible

You may control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality. We do not use advertising or profiling cookies.

9. Your Rights Under the PDPA

Under the PDPA, you have the following rights in relation to your personal data held by us:

Right of access: to request a copy of the personal data we hold about you (section 30, PDPA)
Right of correction: to request correction of inaccurate, incomplete, or outdated personal data (section 34, PDPA)
Right to withdraw consent: where processing is based on consent, you may withdraw consent at any time, without affecting the lawfulness of processing prior to withdrawal
Right to limit processing: to request that we cease or limit use of your personal data for direct marketing purposes

To exercise any of these rights, please contact our designated data privacy officer at info@globallng.energy. We will respond to verified requests within 21 days as required under the PDPA.

Note: certain rights may be subject to exceptions under the PDPA, including where processing is necessary for legal proceedings or compliance with a legal obligation.

10. Data Security

We implement reasonable technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration, or destruction. These include access controls, encrypted communications where applicable, and staff confidentiality obligations. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

In the event of a personal data breach that is likely to result in significant harm, we will notify affected data subjects and the relevant authorities in accordance with applicable Malaysian law.

11. Links to Third-Party Sites

Our website may contain links to external websites. This Privacy Policy does not apply to those sites. We are not responsible for the privacy practices of third parties and encourage you to review their respective privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. The effective date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically. Material changes will be communicated through a notice on our website.

13. Contact and Complaints

For any questions, concerns, or requests relating to this Privacy Policy or our handling of your personal data, please contact:

Data Privacy — Global LNG Sdn Bhd
Unit 8-7, Level 8, Wisma UOA II, No.21, Jalan Pinang, 50450 Kuala Lumpur, Malaysia
Email: info@globallng.energy
Tel: +6 03 9775 9250

If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Department (JPDP) of Malaysia, the competent supervisory authority under the PDPA.

Personal Data Protection Department (JPDP)
Ministry of Communications and Digital
Malaysia